Refund and Returns Policy

RETURN POLICY
Last updated Dec 28, 2021

Thank you for your purchase.
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. 

RETURNS 
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS 
To return an item, please email customer service at newindialeatherworks@yahoo.comto obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

NEW INDIA LEATHER WORKS
ROOM NO.3, CHAW NO. 2, POKHARANKAR WADI, BAPDEO ALI, VARSOLI, Raigad, Maharashtra, 402201

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track able method to mail your return. 

REFUNDS 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.  

Please Note     
●     Sale items are FINAL SALE and cannot be returned.             
●     You can return a product for up to 10 days from the date you purchased it.        
●     Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.        
●     If you are not 100% satisfied with your purchase, simply send it back within 10 days and we’ll refund the full cost of the item minus shipping costs.   

QUESTIONS
If you have any questions concerning our return policy, please contact us at:+91-9850119241,  newindialeatherworks@yahoo.com